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Built for IT Service Providers

Everything IT service providers need: ticketing, CRM, project management, and asset tracking in one powerful platform

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Why IT Teams Choose AgoraBoard

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Streamline Ticket Management

Handle customer issues efficiently with automated routing, SLA tracking, and priority queues

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Track Client Relationships

Manage all client data, contracts, and communication history in one centralized CRM

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Project & Task Management

Organize implementations, migrations, and ongoing projects with clear timelines

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Asset & License Tracking

Monitor software licenses, hardware inventory, and client assets across all locations

Complete IT Service Management

Multi-channel support (email, phone, chat, portal)
Automated ticket routing and escalation
SLA management and tracking
Knowledge base and self-service portal
Time tracking and billable hours
Contract and renewal management
Asset and license management
Remote monitoring integration ready
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TechPro Solutions Success Story

TechPro IT Services • 25 technicians

Challenge

Managing 150+ clients with separate tools for tickets, CRM, and projects led to data silos and inefficiency

Solution

Consolidated all operations into AgoraBoard, enabling seamless workflow from ticket creation to project delivery

Results

40% faster ticket resolution
60% reduction in software costs
95% client satisfaction rate
3-day offline capability for field techs

Ready to Transform Your IT Services?

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